Privacy Statement
Privacy Policy – VSoftwareTools, Inc.
Effective Date: Janurary 12, 2025
At VSoftwareTools, Inc., we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains the types of personal data we collect, how we use that information, and your rights regarding that data, especially as it relates to SMS communication and other forms of electronic messaging.
1. What Personal Information We Collect
We may collect the following types of personal information from customers and users:
- Full name
- Company name
- Email address
- Phone number (including mobile number)
- Mailing address
- Customer support communications
- Other information voluntarily provided via web forms, account registration, or software use
We may also collect non-personal data such as:
- Browser type and version
- Device type
- Pages visited on our website
- Usage behavior within our applications
2. How Personal Information is Used
We use the personal information we collect for the following purposes:
- To provide access to our software and services
- To communicate service-related updates and notifications
- To send transactional SMS messages (e.g., package delivery notifications)
- To respond to customer support inquiries
- To maintain and improve our software, systems, and website experience
- To meet legal or regulatory obligations
3. Who Personal Information is Shared With
We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes.
Personal information may be shared with trusted service providers solely for the purpose of delivering services on our behalf (e.g., cloud hosting, SMS delivery, payment processing), and only under strict confidentiality and data protection agreements.
4. SMS Consent and Privacy
By providing your mobile number and opting in to receive SMS messages, you consent to receive non-marketing, transactional SMS notifications from our service or on behalf of our clients.
SMS consent is not shared with third parties or affiliates for marketing purposes. You may opt out of SMS communications at any time by replying “STOP” to any message, or by contacting us directly.
5. Your Rights and Choices
You have the right to:
- Access or correct your personal information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent to communications at any time
You may exercise these rights by contacting us at:
6. Security
We use commercially reasonable efforts to safeguard your data from unauthorized access, use, or disclosure. However, no system can be guaranteed 100% secure.
7. Policy Updates
We may update this policy from time to time. Updates will be posted on this page with an updated effective date.
Contact Us
VSoftwareTools, Inc.
11511 Clovis Dr.
Klamath Falls, OR 97603
800-778-4078
sales@vsoftwaretools.com